On the client's side
In conversations with insurers we represent your interests. We help find solutions that genuinely support the business, not just look good on paper.
We combine brokerage experience with a practical business perspective. Our job is to take policies and claims off your plate so you can focus on running your organisation.
We act on the client's side – from the first conversation about risk, through negotiations with insurers, to claims support when a loss occurs.
We primarily work with manufacturing and logistics companies, service and technology firms, as well as local governments and public sector entities. For each of these groups we design insurance programmes tailored to the specific nature of their activities and the scale of their organisation.
Our team is made up of people with brokerage, insurance and operational experience. This means we can speak both about policy terms and about internal processes, procedures and budget constraints on the client's side.
They are easy to list in a presentation, but in practice they show in how we answer calls, conduct conversations and make decisions in disputed situations.
In conversations with insurers we represent your interests. We help find solutions that genuinely support the business, not just look good on paper.
We know that insurance is rarely at the top of anyone's to-do list. That is why we make sure meetings, reports and recommendations are to the point and the process is clear at every stage.
Before recommending a change to the programme, we check what effect it will have on coverage, finances and your organisation's processes – both in a no-loss scenario and after an incident.
We usually start by organising what is already in place: policies, terms and conditions, endorsements and reported claims. On this basis we prepare a picture of the current coverage and a list of priorities – both in terms of scope and cost. The next step is to design the target programme and run a tender process with insurers.
During our cooperation we are your first point of contact for all insurance and claims matters. We translate information from within the company, insurer requirements and regulations into concrete actions that can be implemented in operational processes and documents.
You don't need ready-made answers or a complete set of documents. A brief overview of the situation is enough for us to propose sensible next steps.